Reset Password

Submit Property

Press & speaking

Erin on the record

Most of what gets written about short-term rental management is written by software companies. These are conversations with people who actually run homes — about what the work is really like, what the numbers do, and where the received wisdom is wrong.

Television

Staycation Sports · Charlotte

Epic Group Getaway

WCCB Charlotte (Ch. 18) · Aired 27 September 2025 · 3:30 · now streaming on Roku

Emmy-nominated series · 2026 Pacific Southwest Emmy Awards

A walk through both homes of the Charlotte group property — what makes a house work for sixteen people at once, and the decisions behind it.

Podcast appearances

  • Vacation Rental Revolution

    How Erin Scaled Her Idea Into Long Term Success

    Vodyssey · Ep 278 · 2025 · with Shawn Moore

    Why scaling lodging is easy and scaling hospitality is hard — and what turning down nine out of ten homes has to do with it.

    Watch

  • The Art of Hospitality

    Hands On With Top Performing Properties Is Hard Work

    Ep 139 · 20 August 2025 · with Adam Norko & Conrad O’Connell · 51 min

    Why geographic diversification looked like risk management and turned out to be ten little businesses — and what makes a home worth taking on.

    Listen

  • The Hospitality Edge

    Airbnb Arbitrage 2025: Is It Still Profitable?

    October 2025 · with Sebastian Muñoz

    Where the operating discipline came from — and why running homes you don’t own makes the case for controlling the guest experience end to end.

    Watch

Books

  • Vacation Rental Secrets

    Contributor · edited by D. Brooke Pfautz

    Find the book

  • Hospitable Hosts, Volume 3

    Contributor · stories from hosts around the world

    Find the book

Speaking

Four appearances at IMN’s Short Term Rental Forum — the industry’s main US gathering — from the inaugural event in 2022 onward.

  • Short Term Rental Forum — Summer 2026

    IMN · roundtable facilitator · “Handling Difficult Guests & Negative Reviews” · Park City, UT

  • Short Term Rental Forum — Summer 2023

    IMN · moderator · “Extreme Onboarding” · Austin, TX

  • Short Term Rental Forum — Winter 2023

    IMN · panellist · “In-Unit Owner/Renter Technology, Designs & Furnishings” · Miami, FL

  • Short Term Rental Forum — Summer 2022

    IMN · panellist · “The Booking Process, Channel Management, Owner/Guest Communications and Guest Screening” · Austin, TX

Elsewhere

  • Tips & Tricks for Creating Your Own Unforgettable Airbnb

    Chapel Hill Magazine · bylined sidebar · May/June 2026

    Read

  • Member Spotlight: The Brighthouse

    HostGPO · interview · December 2023

    Read

  • Property Feature: Short-Term Rental in Woodfin, NC

    Abby Holmes Real Estate · interview · October 2023

    Read

Booking Erin

Available for podcasts, panels and conference sessions. Happiest in conversations that get specific.

Topics

  • Running a boutique management company across scattered markets
  • What it actually takes to bring a home online — and why it runs to 200 hours
  • What owners should actually ask a manager before signing
  • When a stay goes wrong — the recovery playbook behind a 4.92 rating
  • Design and furnishing decisions that change revenue
  • Rebuilding a hospitality business after a model stops working
  • Where property management fee structures mislead owners

Short bio

Erin Lenhardt is the founder of The Brighthouse, a boutique short-term rental management company operating hand-selected homes across North Carolina, Florida and Montana. She started by managing a handful of her own homes and now runs a team across three states.

hello@thebrighthouse.us

Thinking about your own home?

The fastest way to find out what it could earn is to ask.

Get a free income estimate How our management works